Privacy policy
01Privacy at a glance
Protecting your personal data is important to us.
This privacy policy informs you about which personal data is processed when you use our website, for what purposes, and what rights you have under the General Data Protection Regulation (GDPR).
Personal data is any information that can be used to identify a natural person directly or indirectly.
02Controller
The controller within the meaning of the General Data Protection Regulation is:
VIJO GmbH
Neuer Wall 10
20354 Hamburg
Germany
Managing director:
Viktor J. Nachbauer
Phone: +49 40 228 174 880
Fax: +49 40 228 174 889
Email: office@vijo.de
Website: www.aid.plus
03Visiting our website
When you visit our website, the browser on your device automatically transmits information to our website's server.
In particular, the following data may be processed:
- IP address of the requesting device
- Date and time of access
- Page or file accessed
- Amount of data transferred
- Referrer URL
- Browser used
- Operating system used
- HTTP status code
- Host name of the accessing device
This data is technically required to deliver our website correctly and to ensure the stability and security of our systems.
Processing is based on Art. 6(1)(f) GDPR.
Our legitimate interest lies in the secure, reliable and technically error-free provision of our website and in protecting our IT systems against misuse and attacks.
Server log data is only stored for as long as necessary for operation, error analysis and ensuring IT security. Longer storage only takes place if there is a legal obligation to do so or if specific security incidents require further retention.
This data is generally not combined with other data sources.
04Hosting
Our website is operated by an external hosting provider.
The hosting provider processes the data technically required for operating and providing our website on our behalf.
Insofar as the hosting provider processes personal data on our behalf, this is done on the basis of a data processing agreement pursuant to Art. 28 GDPR.
Processing serves in particular the secure, high-performance and reliable provision of our website.
The legal basis is Art. 6(1)(f) GDPR.
Our legitimate interest lies in the professional and secure provision of our website.
Fonts and images are delivered directly from our server. No content from third-party providers such as font, video or map services is loaded.
05Contacting us
If you contact us by email, telephone or other means, we process the personal data you provide in order to handle your enquiry.
This may include in particular:
- Name
- Company
- Position
- Email address
- Telephone number
- Content of your enquiry
- Other information you provide voluntarily
Depending on the content of your enquiry, processing is based on Art. 6(1)(b) GDPR if the communication serves to initiate or perform a contractual relationship.
In all other cases, processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in the proper handling and answering of enquiries.
Insofar as you have expressly consented to a specific processing operation, it is based on Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future.
Data transmitted when contacting us will be deleted as soon as it is no longer required to handle the enquiry and there are no statutory retention obligations or other legitimate reasons for further storage.
06Donations to organisations
AID.plus does not accept donations itself and does not process any payment or donor data.
If you select a donation link on our website, you will be taken to the website of the respective charitable organisation. The respective organisation alone is responsible for processing your data in connection with the donation, such as name, address, payment details or issuing a donation receipt.
We do not receive any information from the organisations as to whether, how much or by whom a donation was made.
07Cookies and similar technologies
Our website may use technically necessary cookies or comparable technologies.
Technically necessary cookies serve exclusively to ensure basic functions, security or the technically proper provision of the website.
This includes in particular storing in your browser's local storage the information that you have acknowledged the privacy notice, so that it is not shown again on every visit. This information contains no personal data and is not transmitted to us.
Insofar as storing information on your device or accessing information already stored there is strictly necessary to provide a digital service you have expressly requested, this is done in accordance with § 25(2) TDDDG (German Telecommunications Digital Services Data Protection Act).
Insofar as personal data is processed, this is done on the basis of Art. 6(1)(f) GDPR, unless another legal basis applies.
We do not use cookies for advertising, profiling or tracking purposes without your prior consent.
Should analytics, marketing or other consent-based technologies be used in future, they will only be activated after your express consent and this privacy policy will be updated accordingly.
08Analytics and tracking
Our website does not currently use any services for personalised audience measurement, user profiling or advertising tracking.
In particular, usage behaviour is not passed on to advertising networks for personalised advertising purposes.
Should such services be used in future, they will only be activated in compliance with the applicable data protection requirements.
09External links
Our website contains links to websites of other providers, in particular to the donation pages of the organisations presented.
If you follow such a link, you leave our area of responsibility.
The operator of the respective external website is responsible for the processing of personal data on that website.
Please refer to the privacy information provided there.
10Recipients of personal data
Within VIJO GmbH, only those persons who need personal data to perform their respective tasks have access to it.
We may also use external service providers, for example in the following areas:
- IT and hosting
- Technical support
- Telecommunications
- Tax advice
- Legal advice
- Auditing
- Other business consulting
Personal data is only disclosed if there is a legal basis for this, if it is necessary for the performance of a contract, if consent has been given, or if we are otherwise authorised or obliged to do so.
Service providers who process personal data on our behalf are contractually bound in accordance with legal requirements.
11Transfers to third countries
Personal data is generally only transferred to countries outside the European Union or the European Economic Area if the legal requirements for this are met.
Where service providers from third countries are used, we pay particular attention to the existence of an adequacy decision by the European Commission or appropriate safeguards within the meaning of Art. 44 et seq. GDPR.
12Storage period
We generally only store personal data for as long as necessary for the respective purpose of processing.
The data is then deleted, unless statutory retention obligations, limitation periods, legal claims or other legitimate reasons prevent deletion.
Where statutory retention obligations apply, the data concerned is stored for the duration of these obligations and then deleted.
13Your rights
Subject to the statutory requirements, you have the following rights in particular:
- Access
- Under Art. 15 GDPR, you can request information as to whether and which personal data we process about you.
- Rectification
- Under Art. 16 GDPR, you can request the correction of inaccurate or the completion of incomplete personal data.
- Erasure
- Under Art. 17 GDPR, you can request the deletion of your personal data, unless there are legal reasons preventing deletion.
- Restriction of processing
- Under Art. 18 GDPR, you can request the restriction of the processing of your personal data.
- Data portability
- Where the legal requirements are met, you have the right under Art. 20 GDPR to receive personal data in a structured, commonly used and machine-readable format or to request its transfer to another controller.
- Objection
- Where the processing of your personal data is based on Art. 6(1)(f) GDPR, you have the right under Art. 21 GDPR to object to the processing at any time on grounds relating to your particular situation.
- Withdrawal of consent
- You can withdraw consent you have given at any time with effect for the future. The lawfulness of processing carried out before the withdrawal remains unaffected.
To exercise your rights, you can contact us at:
office@vijo.de
14Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.
The competent supervisory authority for VIJO GmbH is in particular:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Straße 22
20459 Hamburg
Phone: +49 40 428 54-4040
Email: mailbox@datenschutz.hamburg.de
15SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, our website uses SSL or TLS encryption.
You can recognise an encrypted connection in particular by the fact that your browser's address bar begins with “https://”.
Encryption is intended to prevent transmitted data from being read by unauthorised third parties.
16Automated decision-making
Exclusively automated decision-making, including profiling within the meaning of Art. 22 GDPR, does not generally take place on this website.
17Security
We use appropriate technical and organisational measures to protect personal data against loss, manipulation, unauthorised access and other security risks.
The security measures used are continuously reviewed and adapted in line with technological developments and the respective risks.
18Changes to this privacy policy
We reserve the right to amend this privacy policy if legal requirements, our website or the technical services we use change.
The current version published on this website applies.
Last updated: November 2026